InvertopediaThe encyclopedia of how things fail

QuadrigaCX

From Invertopedia, the encyclopedia of how things fail

Entry 015. An analysis built from the public record, not an insider account. Spot an error? Tell us.

QuadrigaCX was a Canadian crypto exchange launched in December 2013[1]. Its founder and CEO, Gerald Cotten, died in India in December 2018, and the exchange said it could not reach about $190 million because the funds sat behind his encrypted laptop[3]. Over 76,000 clients were owed C$215 million, and the bankruptcy trustee recovered or identified just C$46 million[1][2]. Staff of the Ontario Securities Commission later concluded that most of the C$169 million shortfall came from Cotten's own fraud, not from lost keys[1][2][5].

Contents
  1. 1The bet
  2. 2What happened
  3. 3The kill shot
  4. 4Red flags ignored
  5. 5The cost
  6. 6The inversion
  7. 7What survived
  8. 8References

The bet

Quadriga's pitch was simple: an easy way for Canadians to buy bitcoin with Canadian dollars, for a fee of 0.2 to 0.5 percent a trade[1]. It told clients security was its "number one priority" and that the majority of their bitcoin sat in cold storage[1].

Clients bet that a platform taking hundreds of millions of dollars in deposits had the controls of a real exchange. From 2016 it had one person in charge of everything[1].

What happened

Dec 2013Quadriga launches. From the start, Cotten trades against clients through alias accounts, the main one named "Chris Markay."[1]
Early 2016A planned stock listing is abandoned. Co-founder Michael Patryn leaves, along with the CFO, legal counsel and accountants, and Cotten becomes sole director and officer.[1]
Nov 2016Cotten has put so many fake assets onto the platform that its insolvency is "all but assured," staff later find.[1]
2016 – 2018The client base grows almost 2,000 percent from 2016 to 2017. Between May 2016 and January 2018, Cotten moves about C$24 million of client funds to himself and Jennifer Robertson.[1]
Dec 9, 2018Cotten dies in Jaipur, India, on his honeymoon. Robertson's affidavit gives the cause as complications of Crohn's disease.[1][3]
Jan 14, 2019Quadriga announces Cotten's death.[1]
Feb 5, 2019The platform has stopped operating and filed for creditor protection, saying it cannot reach about $190 million behind Cotten's encrypted laptop.[1][3]
Oct 2019Robertson settles with trustee Ernst & Young, returning assets expected to be worth C$12 million.[1]
Jun 2020OSC staff publish their review: "an old-fashioned fraud wrapped in modern technology."[2][5]
May 2023Ernst & Young announces a payout of about C$39.5 million on roughly C$303 million in claims, about 13 percent.[4]

The kill shot

One man controlled all the money and used it as his own. The lost-keys story covered a hole that had been growing for years.

OSC staff found that Cotten credited his alias accounts with fake dollars and fake crypto, then traded with real clients, at one point giving the Chris Markay account single deposits of C$100 million and C$50 million[1]. He lost about C$115 million that way and covered it with other clients' deposits; in staff's words, Quadriga "operated like a Ponzi scheme"[1][2]. He lost another C$28 million trading client assets on three outside platforms without telling anyone[1][2].

The cold storage was mostly not there. Staff found the majority of client crypto was kept in hot wallets and on other exchanges, not offline[1]. In its last months Quadriga was "a revolving door," with new deposits sent straight out to pay other clients' withdrawals[1]. Staff also concluded the exchange would most likely have collapsed even if Cotten had lived[1]. These are the views of OSC staff, not findings by an OSC hearing panel or a court[2].

Red flags ignored

  • One gatekeeper. "Gerry was the gatekeeper. Everything had to go through him," a contractor told the OSC.[1]
  • No separation of money. From at least 2015, client assets, company funds and Cotten's own money were pooled together.[1]
  • No books. Quadriga kept no adequate books and records, which hid its worsening finances.[1]
  • A business run from a laptop. No offices and no bank account of its own; Cotten "ran the business through his laptop."[3]
  • Unregistered. Quadriga was not registered with any securities regulator.[1]

The cost

C$215 million owed to over 76,000 clients, about 40 percent of them in Ontario; C$46 million recovered or identified; at least C$169 million lost[1][2]. Of the money Cotten took for himself, about C$10 million went back to the platform before his death and C$12 million came back through Robertson's settlement, leaving about C$2 million spent on living and travel[1].

By the 2023 payout, more than 17,600 claims had been filed, and creditors were set to get about 13 cents on the dollar[4]. Ernst & Young said it could not estimate whether there would be another distribution[4].

The inversion

If one person can lose all the money, assume one day they will. Hold your own keys, and never leave more on a platform than it can prove it holds.

What survived

The OSC staff report, a detailed public account of how a crypto platform without custody rules, segregated client assets or real books failed[1][2]. Staff chose not to bring an enforcement case because Cotten was dead and Quadriga's assets were in a court-supervised bankruptcy[1]; otherwise, they said, they would likely have pursued one[5].

The doubts. In December 2019, creditors' lawyers asked to have Cotten's body exhumed, citing "questionable circumstances" around his death, without success[4].

References

  1. ^ “QuadrigaCX: A Review by Staff of the Ontario Securities Commission”. Ontario Securities Commission staff, June 2020. The primary record: launch, fees, founders and Patryn's exit, cold-storage claims, alias accounts and fake deposits, C$115 million and C$28 million losses, the C$24 million taken, the C$10 million returned and C$12 million settlement, non-segregation, books, registration, insolvency by November 2016, Cotten's death in Jaipur, the C$215/46/169 million breakdown.
  2. ^ “QuadrigaCX: A Review by Staff of the Ontario Securities Commission (summary page)”. Ontario Securities Commission, 2020. Headline figures, the Ponzi wording, the fraud-not-lost-keys conclusion, and the note that these are staff views, not findings of a hearing panel.
  3. ^ “Cryptocurrency exchange says it can't access $190 million after CEO unexpectedly died”. NPR, February 4, 2019. The $190 million, the encrypted laptop, Robertson's affidavit, the cause and place of death, no offices or bank account.
  4. ^ “Creditors of Quadriga crypto fraud to receive 13% of funds they lost in payout”. The Globe and Mail, May 15, 2023. The C$39.5 million payout on C$303 million of claims, 17,600 claims, no estimate of a further distribution, the exhumation request.
  5. ^ “OSC finds Quadriga CEO ran Ponzi scheme leading up to crypto exchange's downfall”. BetaKit, June 11, 2020. Coverage of the OSC staff report; staff would likely have pursued enforcement against Cotten.